Upgrade or replace your collar for any reason at a significant discount.
Wear and tear, accidental damage, theft and loss, or simply an upgrade to the newest model.
FAQsView all FAQs
How do Halo Protection and Halo Care work?
Halo Protection and Halo Care allow you to purchase our latest Halo Collar Kit as a collar replacement in cases of wear and tear, accidental damage, theft and loss, as well as upgrades to the newest model at a significant discount.
Silver and Gold Pack Members receive an additional discount on replacement costs upon first signup and/or after maintaining their plan for three months or longer.
What is the difference between Halo Protection and Halo Care?
Halo Protection and Halo Care both allow you to upgrade or replace your Halo Collar for any reason at a significant discount. Both cover replacements for wear and tear, accidental damage, theft and loss, as well as upgrades to the newest models. Both will include a complete Halo Collar kit of our newest model at the time of your replacement purchase.
Halo Protection comes automatically with all Halo Pack Membership Plans, while Halo Care offers an additional discount of $250 on each upgrade or replacement collar purchase, at a monthly cost of $9.99 per collar.
You can add Halo Care to your Pack Membership Plan at any time. If you add Halo Care after activating your Plan, you must wait 60 days to upgrade or replace your collar at the Halo Care price.
How do I know if I have Halo Care?
Log into My Account. You will be able to see if you have Halo Protection or Halo Care selected.
How do I add Halo Care to my plan?
You can add Halo Care to your plan at any time by logging into My Account and selecting Halo Care.
Is there an annual discount on Halo Care?
Yes! If you select the annual billing option you can save 15% on Halo Care.