You will receive an order confirmation shortly after your order has been placed. Please check your spam folders if you do not receive a confirmation email within a few hours of placing your order.  If you have questions about your order, please go to our billing dashboard.

The order confirmation is not a shipping confirmation. A separate shipping confirmation email will be sent to you once your order leaves our facilities.  Your Halo Collar will typically ship 1-2 weeks after your order is placed – however, it will often ship within a few days.