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You will receive an order confirmation shortly after your order has been placed. Please check your spam folders if you do not receive a confirmation email within a few hours of placing your order.  If you have questions about your order, please go to our billing dashboard.

The order confirmation is not a shipping confirmation. A separate shipping confirmation email will be sent to you once your order leaves our facilities.  The shipping time for your Halo will be indicated before you order www.halocollar.com/shop-halo when you select a size/color combo, as well as in your order confirmation email after you place your order.

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